At a financial services provider, the specialist functions of purchasing, cost management and accounting should be strategically developed and organizationally optimized. For this purpose, a future-oriented organization was designed and set up. In addition, strategic purchasing management topics consisting of supplier, commodity, customer and contract management were improved. Central aspects were the optimisation of tools, controlling and work organisation.
Challenge
Organisational and strategic development of the purchasing, cost management and accounting functions
Service
Phase 1 (6 months):
Development and implementation of an optimised organisational structure
Phase 2 (12 months):
Development and structural and specialist issues such as:
- Workflow and processes
- Control and reporting
- Client management
- Tools and systems
- Contract management
- Category and supplier management
- Also: stakeholder and change management
Key data
- Duration: 18 months
- Scope of brief: 400 FTE
- Sector: financial services
- Company size: 19 000 employees
Results
- Processing and implementation of administrative structure
- Securing of efficient workflows
- Clear basis for 'one-stop purchasing'
- Bundling of tactical and strategic purchasing tools
- Closer involvement of cost management
- Improved stakeholder involvement
- Improved client interfaces with nominated contacts
- Improved employee development with extended role spectrum
Summary
- Design of a future-focussed organisation and implementation of a new administrative structure
- Optimisation of control, systems and workflows
- Development of client, supplier, contract and category management
