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Software evaluation to select a new ERP system in the medical industry

Challenge

  • Standardization and unification of business processes for over 20 companies with around 20 locations
  • Replacement of the old system (ERP)
  • High complexity with existing interfaces
  • High flexibility but no standardized workflows

Service

  • Carrying out a market testing and provider selection (long list)
  • Handling of different provider workshops to consider the implementation of requirements in the live systems
  • Execution of a professional, technical and commercial tender evaluation
  • Creation of a provider selection (short-list)
  • Decision-making about a data centre solution
  • Selection of a final provider
  • Carrying out the negotiation

Key data

  • Duration: 5 months
  • Scope of brief: 50 FTE
  • Sector: healthcare
  • Company size: ~800 employees

Results

  • Identification of selection criteria’s for the system provider selection
  • Evaluation and comparison of providers using a catalogue of criteria dimensions like professional, technical, commercial, contractual and general criteria
  • Representation of the system architecture (“As-Is”/”To-Be”) and description of the interfaces
  • Identification of strengths/weaknesses of the system providers
  • Decision on the final software provider
  • Completion of contract negotiations with subsequent contract signing

Summary

  • Successful selection process up to the conclusion of the contract with the software provider
  • Development of a detailed project plan for the implementation of the new ERP system

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