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Fitness Check Purchasing and Accounting

Challenge

  • Intransparency of performance in purchasing and accounting compared to the competition
  • Interdepartmental cooperation to identify the direction of development
  • Uniform control through KPI's in purchasing and accounting

Service

  • Analysis of the status quo by means of an online survey, request for figures/data/facts and a self-assessment
  • Evaluation of the online questionnaires and self-assessment
  • Determination of the maturity level by comparison with best practices
  • Classification of the results along 12 performance dimensions of the Performance Compass
  • Creation of a strengths/weaknesses profile for 5 performance dimensions
  • Derivation of recommendations for action and presentation of results with follow-up activities

Key data

  • Duration: 1 month
  • Mandate scope: 10 PT
  • Industry: Insurance
  • Company size: ~1,400 employees

Results

  • Transparency about strengths and weaknesses
  • Maturity assessment along 12 performance dimensions: Strategy & goals, structural & process organization, controlling, plan-to-strategy, source-to-contract, requisition-to-pay, digitization, risk management,
  • Sustainability, Data & Quality Management, Communication, Human Resources Management
  • Dedicated analysis of the performance of the end-to-end process
  • Classification of performance through best practice comparison
  • Creation of a benefit-implementation duration matrix for recommendations for action

Summary

  • New perspective through objective assessment of performance and comparison with best practices
  • Targeted starting points for improving purchasing and accounting
  • High acceptance of the results through active stakeholder involvement

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