Challenge
- No transparency about cost for external services
- Lack of reporting and controlling tools for external services
- Unclear responsibilities for selected cost types
- Heterogeneous structures
Service
- Formation of cost cluster “External Services“ to harmonize the purchasing and finance perspective
- Development of guidelines for retail-specific standards
- Development of an evaluation model for consulting types, for better comparability of skills and prices
- Creation and establishment of a governance-model for cost control
- Monthly cost reporting of plan, actual, forecast and target values at management level
- Creation of a methodology toolbox to reduce cost
Key data
- Duration: 6 months
- Scope of brief: 60 FTE
- Sector: Financial services
- Company Size: 10,000+ employees
Results
- Sustainable reduction of consulting costs by implementing measures to avoid and reduce costs
- Creation of a transparent and comprehensible cost control process from demand planning to reporting
- Definition of cost types and responsibilities as well as committee deliveries and interfaces
- Anchoring cost governance and transfer to line responsibility
- Improve the role of purchasing in the company
Summary
- Creating spend transparency for external services
- Realization of cost reduction potential due to application of methods, standards and tools
- Process compliance through establishment of cost governance
