Optimization of the IT service management process
Optimization of the IT service management process
Optimization of the IT service management process
Reference project: business development
Reference Project: Fitness Check Purchasing and Accounting
A German financial services provider needed transparency regarding the costs for external services, structures and responsibilities. The aim was to create a set of instruments for the management of external service provider to enhance spend transparency in order to leverage cost reduction opportunities.
As part of a merger of two financial institutes, the purchasing department of both companies had to be consolidated. STÖHR FAKTOR supported the implementation of new structures for the organizational and operational structure, the harmonization of tools and processes within procurement as well as the consolidation of policies. Continuous change management was the central element.
Following departure from the parent group, the order tool previously used for purchasing was no…
A German financial services provider's supplier portfolio needed to be restructured and optimised. For this…
In order to raise employee satisfaction in this group's purchasing division, standards were laid down…
In order to increase process efficiencies and to ensure a procurement process that conforms with…